PRIVACY POLICY

Effective Date: September 22, 2026

Tampa Bay Leads Machine ("Company," "we," "us," or "our") is committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, communicate with us, submit an inquiry, or use our marketing and business communication services.

Our services include digital marketing, lead generation, AI-powered receptionist services, outbound calling, automated lead follow-up, appointment scheduling, and customer communication solutions.

By using our website or services, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, submit a website form, request a consultation, or use our services, we may collect:

* Full name
* Business name
* Email address
* Phone number
* Business address
* Website address
* Information about your business and service requirements
* Appointment and scheduling information
* Information you voluntarily provide through website forms, telephone calls, emails, or text messages

Communication Information

When you communicate with Tampa Bay Leads Machine, we may collect information related to those communications, including:

* SMS and MMS message content
* Email correspondence
* Customer inquiries and service requests
* Call records, transcripts, and recordings, where applicable
* Appointment confirmations and follow-up communications
* Communication preferences and consent records

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

* IP address
* Browser type and device information
* Pages visited and website interaction data
* Referral sources
* Cookies and similar tracking technologies

This information helps us understand website performance, improve our services, and provide a better user experience.

2. How We Use Your Information

We may use the information we collect to:

* Respond to inquiries and provide customer support.
* Schedule consultations and appointments.
* Deliver our digital marketing, lead generation, and customer communication services.
* Operate AI-powered receptionist and automated follow-up systems.
* Send appointment confirmations, service updates, and requested information.
* Send promotional or marketing communications when you have provided the required consent.
* Maintain business records and customer relationships.
* Improve our website, products, services, and customer experience.
* Monitor service performance and protect our systems against fraud, misuse, or unauthorized access.
* Comply with applicable legal and regulatory obligations.

We use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable laws.

3. SMS Communications and Consent

Tampa Bay Leads Machine may communicate with customers and prospective customers through SMS text messaging.

If you voluntarily provide your mobile phone number and expressly consent to receive text messages from Tampa Bay Leads Machine, you may receive messages related to:

* Responses to your inquiries
* Appointment scheduling and confirmations
* Consultation reminders
* Requested service information
* Customer support and account updates
* Follow-up communications regarding services you have requested
* Marketing messages, promotional offers, and service announcements, when you have separately consented to receive such communications

SMS consent is voluntary and is not a condition of purchasing any product or service.

We will send marketing text messages only when we have obtained the consent required by applicable law.

Message frequency varies based on your interactions with Tampa Bay Leads Machine and the messaging program to which you have subscribed.

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

After receiving your opt-out request, we will process your request and send a confirmation message, where appropriate. You will no longer receive messages from the applicable messaging program unless you subsequently provide new consent.

Customer Support

For assistance with our SMS messaging program, reply HELP to any message or contact us at:

Email: support@tampabayleadsmachine.com

Phone: 609-578-7144

You may also contact us directly to withdraw your consent or update your communication preferences.

4. Mobile Information Sharing and SMS Data Protection

Tampa Bay Leads Machine does not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

We may share information with trusted service providers that help us operate our business and deliver our communication services, including telecommunications providers, SMS delivery platforms, CRM systems, hosting providers, and customer support platforms.

Such information is shared only as necessary to provide our services, support business operations, comply with legal obligations, or deliver communications that you have authorized.

These service providers are not authorized to use your SMS consent information for their own independent marketing or promotional activities.

5. Information Collected Through Our Client Services

Tampa Bay Leads Machine provides marketing automation, AI receptionist, lead management, and communication services to other businesses.

When we provide these services on behalf of a business client, we may process information belonging to that client's customers and prospective customers, including contact details, inquiries, appointment information, and communication records.

We process this information for the purpose of providing the services requested by our business clients and in accordance with our contractual obligations and applicable law.

When communications are sent on behalf of a business client, the business client is responsible for establishing the appropriate lawful basis and obtaining the consent required for those communications.

Tampa Bay Leads Machine does not independently sell customer mobile numbers, SMS opt-in information, or messaging consent data obtained through these services to third parties for marketing or promotional purposes.

Customers who wish to exercise their privacy rights or manage their communication preferences regarding messages sent by one of our business clients may contact that business directly.

6. Information Sharing and Third-Party Service Providers

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide our services.

These providers may include:

* Website hosting and analytics providers
* Customer relationship management platforms
* AI receptionist and communication technology providers
* SMS messaging and telecommunications providers
* Appointment scheduling systems
* Payment processing providers
* Technical support and business infrastructure providers

We may also disclose information when required by law, to respond to lawful requests, to protect our legal rights, or to prevent fraud and unauthorized activity.

Our information-sharing practices do not authorize third parties to use your SMS opt-in data or mobile information for their own marketing or promotional purposes.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and measure the effectiveness of our marketing activities.

These technologies may collect information about your device, browser, and interactions with our website.

You can manage or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

We limit access to personal information to authorized personnel and service providers who need that information to perform legitimate business functions.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, or comply with applicable legal obligations.

We may retain records of SMS consent and opt-out requests as necessary to demonstrate compliance with applicable messaging requirements.

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with our applicable retention procedures and legal obligations.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of information we maintain about you.

You may also:

* Request information about how your personal data is used.
* Update your contact information.
* Withdraw your consent to receive marketing communications.
* Opt out of SMS communications by replying STOP.
* Unsubscribe from marketing emails using the unsubscribe instructions provided in those communications.

To submit a privacy-related request, contact us using the information provided below.

We will review and respond to requests in accordance with applicable law.

11. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you visit.

12. Children's Privacy

Our website and services are intended for business owners and individuals who are at least 18 years of age.

We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without the appropriate authorization, we will take reasonable steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, services, legal obligations, or privacy practices.

Any updates will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your personal information, please contact us.

Tampa Bay Leads Machine

Website: https://tampabayleadsmachine.com/

Email: support@tampabayleadsmachine.com

Phone: (727) 387-8694

Business Address: 8329 Steward Ct Spring Hill FL, 34608

For SMS assistance, reply HELP to any text message from Tampa Bay Leads Machine.

To opt out of SMS communications, reply STOP.

SMS TERMS & CONDITIONS

Tampa Bay Leads Machine

By opting in to receive SMS communications from Tampa Bay Leads Machine, you agree to the following terms.

1. SMS Program Description

Tampa Bay Leads Machine provides SMS communications related to customer inquiries, appointment scheduling, consultation reminders, requested services, customer support, and other business-related communications.

Customers who separately opt in to marketing communications may also receive promotional offers, service announcements, and marketing-related messages.

2. Message Frequency

Message frequency varies based on your interaction with Tampa Bay Leads Machine and the type of messages you have consented to receive.

3. Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply to messages sent or received through our SMS program.

4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message from Tampa Bay Leads Machine.

After opting out, you will receive confirmation of your unsubscribe request, where appropriate. You will not receive additional messages from the applicable messaging program unless you provide new consent.

5. Customer Support

For assistance, reply HELP to any text message from Tampa Bay Leads Machine.

You may also contact us at:

Email: support@tampabayleadsmachine.com

Phone: (727) 387-8694

6. Consent

Your consent to receive SMS communications is voluntary and is not a condition of purchasing any goods or services.

You may withdraw your consent at any time.

7. Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

8. Privacy Policy

Your privacy is important to us. We do not sell or share your mobile number or SMS opt-in information with third parties for their own marketing or promotional purposes.

For additional information about how your personal information is collected, used, and protected, please review our Privacy Policy:

https://tampabayleadsmachine.com/privacy-policy/

9. Contact Information

Tampa Bay Leads Machine

Website: https://tampabayleadsmachine.com/

Email: support@tampabayleadsmachine.com

Phone: (727) 387-8694